Avis Singapore Fair Wear and Tear Guide

Fair Wear and Tear Includes: 

1. Dents of no more than 25 mm in diameter (excluding bonnets and roofs) where the paint surface has not been broken and there is no paint removal, paint cracking or flaking.

Fair Wear and Tear excludes: 

1. Hail damage
2. Dents of any diameter on bonnets, roofs, wheel arches, style lines, door sills, or door edges;
3. More than 2 dents within a specific local area; or
4. Any damage affecting or penetrating the paintwork

Fair Wear and Tear Includes:

1. Isolated stone chips to any panel up to 2 mm in diameter without denting (excluding windscreen)

Fair Wear and Tear excludes: 

1. More than 5 stone chips to an isolated area
2. Effects from sandblasting

Fair Wear and Tear Includes:

1. Not more than 25 mm in length and not more than 1 mm wide;
2. No paint surface penetration; and
3. Can be polished out.

Fair Wear and Tear Excludes:

1. Any scratch where the metal, plastic, or undercoat is exposed.

Fair Wear and Tear Includes: 

1. Scratches/scrapes under the front bumper that are not visible when standing 2 meters back from the vehicle; or
2. Light scuffing or scratches; where there is no paint penetration and/or which can be polished out;
3. Isolated stone chips up to 2 mm in diameter.

Fair Wear and Tear Excludes: 

1. Any broken paint;
2. More than 2 scratches of any size;
3. Dents of 25 mm in length or more in diameter; d. any damage to a textured bumper; and multiple stone chips of more than 5 to an isolated area.

Fair Wear and Tear Includes:

1. Light scratches and scuffing up to 20 mm in length.

Fair Wear and Tear Excludes:

1. Wheel trims or hubcaps that are cracked, broken, missing, mismatched or not the original wheel trim or hubcap;
2. Alloy rims for standard vehicles that are cracked, buckled, gouged or mismatched or not the original rim;
3. Alloy rims for prestige and collection vehicles if; the scuff mark is more than 20 mm in length, the alloy rim is cracked, buckled or gouged; and/or the alloy rim is mismatched or not the rim as originally supplied;
4. Tyre tread and sidewall damage so that the tyre is unroadworthy e.g. cuts, bulges, gouges and abrasions, tyre misuse e.g. flat spots and burnouts;
5. Replacement tyres that differ from those originally supplied.

Fair Wear and Tear Includes:

1. Light marks that can be removed by vacuum or general cleaning;
2. Light scuffing or smears or regular day-to-day debris that is removable by general cleaning

Fair Wear and Tear Excludes:

1. Any permanent damage caused by harsh or corrosive materials;
2. Tears, cuts, scratches, holes, or burns;
3. Any damage to the structure, shape, or positioning of a seat;
4. Hair from pets;
5. Excessive soil, mud, or sand (other than from regular day-to-day use);
6. Evidence of smoking in the vehicle; odors or foreign matter; stains or marks that cannot be removed by general cleaning or require steam cleaning.

Fair Wear and Tear Excludes:

Scratches, chipping, cracks, holes or damage to:

1. The windscreen;
2. Windows;
3. Lamps; and
4. External mirror lens, as all such damage may affect the roadworthy status of the vehicle and may subsequently worsen over time from the vehicle continuing to be driven.

Fair Wear and Tear Includes:

1. Minor cosmetic damage that does not in any way affect the functionality of the keys, accessories, or equipment

Fair Wear and Tear Excludes:

1. Loss or damage to keys or remotes;
2. Damage caused by incorrect fitting of accessories (snow chains, roof racks);
3. Damage to aerials;
4. Removal or damage to any item supplied with the vehicle (parcel shelf, tools, spare tyres, wheel trims, hazard triangles, first aid kits, GPS unit).